Privacy policy

Privacy Policy

Last updated: [08/29/2026]

This Privacy Policy explains how Viventoa ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from [Viventoa.com] (the "Site").

Information We Collect

  • Order information: name, billing/shipping address, email, phone number, payment details (processed securely by our payment provider — we do not store your full card details).
  • Device information: browser type, IP address, pages visited, and referring site, collected automatically via cookies and similar technologies.
  • Customer support information: anything you share with us when contacting support.

How We Use Your Information

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your order, and, where you've opted in, about promotions or new products.
  • To improve our Site, products, and marketing based on aggregated, anonymized usage patterns.
  • To detect and prevent fraud.

Sharing Your Information

We share information with third-party service providers who help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and fulfillment partners
  • Analytics and advertising platforms (e.g. Google Analytics, Meta, TikTok) where you have not opted out via cookie preferences

We do not sell your personal information to third parties.

Cookies

We use cookies to operate our Site, remember your cart, and understand how visitors use our Site. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

Your Rights

Depending on your location (for example, under GDPR in the EU/UK or CCPA in California), you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. To exercise these rights, contact us at [viventoashop@gmail.com]

Data Retention

We retain order information for as long as necessary to comply with our legal and tax obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For questions about this Privacy Policy, contact us at [viventoashop@gmail.com]

This document is a general template and is not a substitute for legal advice. Please review it with a qualified professional before publishing, especially if you sell to customers in the EU/UK (GDPR) or California (CCPA).